• Powerful tools to solve PC problems and protect valuable data
• Norton AntiVirus blocks Internet worms before they enter PC
• Norton Ghost provides powerful backup and recovery tools
• Norton Utilities and Norton GoBack help fix, prevent, and undo system problems
• CheckIt Diagnostics offers quick, thorough evaluation of PC's hardware

Norton SystemWorks 2005 Premier offers you a complete defense from both online dangers and internal problems. Use Norton AntiVirus to block Internet worms before they enter your computer. Norton Utilities helps you fix and prevent system problems, while Ghost and GoBack ensure you can always recover your important information.

Customer Rating:
Summary: I guess I wont buy it.. not after all these negative reviews.
Comment: Ater all the negative reviews this product suffered here, and on other boards, I will NOT be buying SystemWorks.
It seems like this product is being served before it's time and they need to spend more time in QA than a rush to market. Let them experiment on their own machines - my data is a not a 'field test'

No way will I buy this at this time.... thanks for all the critical reviews.

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Customer Rating:
Summary: 14 Years of Norton but never again
Comment: For over fourteen years I had been using Norton's utilities, starting with my first 8088 PC, but I will never purchase any product from Symantec again. Attempting to purchase and update Norton's antivirus utility proved to be one of my most challenging computer tasks to date. Removing all traces of Norton from my system after finally deciding to forgo using Norton was just as difficult. It may have been quicker to have reformatted my hard drives and to have reinstalled all my software - it certainly would have been less frustrating. Norton provided no help in the matter.

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Customer Rating:
Summary: Slows down your computer like crazy. For AV, use NOD32 instead
Comment: I've not much opinion about most of NSW, but I do have to say that I've used both NSW 2003 and 2005, with each clobbering my system nearly outright.

My systems: Win XP Pro SP2 / 3.0 Ghz P4 / 800 Mhz FSB

When I switched to NOD32 all the slowness vanished. As a software engineer for 20 years, I am well aware of how programs can bloat.

And this one is an unbelievable dog.

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Customer Rating:
Summary: unhappy with works
Comment: If this was only about performance i would have to give a 5 star rating. But this is not about performance. I bought my norton sys.works a little over a year ago. recently i bought a new computer when i went to install sys.works on it it said it had been installed on too many computers. Told me to send in my copy of norton along w/serial# and the receipt from where i purchased it. now its been over a year, now if some of you guys out there deep receipts like this over a year, then maybe its just me, buts but the amount it cost me for the software i expect it to be mine. But now because i don't have a receipt they are taking it back

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Customer Rating:
Summary: Norton Nightmare on Symantec Street
Comment: My 2002 Norton Systemworks service, a reliable, seamless product was due to expire at the end of March 2006. Naturally, I tried to renew the subscription but was directed by Symantec web site to continue service by the only available option, the wonderous 2006 Internet Security/Systemworks package. My 2002 version would no longer support a simple yearly extension as it did three consecutive years prior. Without hesitation, I paged into the Symantec web site and purchased the new version online. After a successful download, I proceeded to install the product, only to have it cough up an error message halfway through the process. Strangely enough, the progress bar on the install began to go backwards and then submit a pop-up message directing me to click a link and follow the instructions within. Unfortunately, all my files on my system turned into dead links with a .lnk extension and would not open, including the message itself. I could not even open up the control panel, and the process of booting into safe mode and other failsafe methods proved futile. I did open up my administration error logs and found that this accursed product from hell tampered with my registry, particularly the class root portion that controls the file extension, and that the explorer.exe shell related to this situation was also disabled.

Notwithstanding, I had to completely reinstall Windows XP from scratch.

So far I have received a credit for the download fee but not for the disastrous product itself after filling out a letter of destruction form; a refund request takes 7 to 10 business days, but that time allotment is about to expire, and I will raise holy hell if my refund goes undelivered.

The "customer support" seems well hidden behind a shroud of links that do not lead to an actual service tech. I wonder why?

Just for the record, avoid this bloated, ineffectual piece of garbage with all costs. Go with a freebie like AVG7 combined with Ad-Aware, Zone Alarm, and other tools, which defeat the purpose of being taken for a ride by the likes of this company...

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